Manage Account: Access and Security

Use your access and security settings to keep your OneFeather account safe. 

On this page:

• Add additional email addresses to your account
• Delete an email address
• Select your contact email
• Change your password
   

Add additional email addresses to your OneFeather account

When you use OneFeather, whether it be for work or personal use, you only require one OneFeather account. Adding an additional email address to your OneFeather account aids in recovery if you ever forget your login information but have lost the ability to access the email inbox you used when signing up for OneFeather.
If you used a work email address to create your account, adding a personal email address will help you retain access if you no longer have access to your work email.
 

1. Navigate to OneFeather and log in to your account at members.onefeather.ca
2. Click on the profile icon in the top right corner of the page
3. Click Manage Account
4. In the left-hand navigation, select Access and Security
5. In the Add an Email Address textbox, add the additional email you want to add to your account
6. In the Password textbox, add your OneFeather account password
7. Click the Add Email button
8. Check your email at new address you've added to confirm the addition of another email address. In your email client, locate the email from us with the subject line "Confirm your new email on OneFeather" > Click Verify Email

**PLEASE NOTE: If you cannot find the email in your inbox, be sure to check your spam/junk folder and add us to your safe list to ensure important emails from us are easy to find in the future.

Your additional email address has now been verified.

Delete an email address

You may delete an email address from your OneFeather account if you have multiple emails.

1. Navigate to OneFeather and log in to your account at members.onefeather.ca
2. Click on the profile icon in the top right corner of the page
3. Click Manage Account
4. In the left-hand navigation, click Access and Security
5. Locate the email you want to delete and click the trash can on the right-hand side
6. Confirm you want to remove this email from your account by clicking OK

Your email has now been removed from your OneFeather account.

Select your contact email

The selected email address is where OneFeather will contact you about your account and the products you use on your account.

1. Navigate to OneFeather and log in to your account at members.onefeather.ca
2. Click on the profile icon in the top right corner of the page
3. Click Manage Account
4. In the left-hand navigation, click Access and Security
5. Scroll down to Contact Email
6. In the Set Contact Email Address dropdown select the address you wish to be contacted add
7. Click Save Contact Email

Your selected email has now been saved and you will receive all notifications for your OneFeather account at this email.

 

Change your password

1. Navigate to OneFeather and log in to your account at members.onefeather.ca
2. Click on the profile icon in the top right corner of the page
3. Click Manage Account
4. In the left-hand navigation, click Access and Security
5. Scroll down to Change Your Password
6. In the Current Password textbox, enter in your current password
7. In the Password text box, enter in your new password
8. In the Password Confirmation textbox, enter in you new password again
9. Click Update Password 

Your new Password has been saved.