How to check the status of your status card application

On this page:

• How to check the status of your application
• How to update your application
• How to change your guarantor
• How to delete your application 

How to check the status of your application

1. Log into your OneFeather account
2. Click Apply Now in the Status Card section on the home page
3. Locate the first section (with a photo of a status card) titled Online SCIS Card Application:
   

There will be a an area that shows when you created your application and what the current status of it is. There are a few different states that the application can be in:

1. Incomplete Applicant Information
   • Your application information is still incomplete and needs to be finished by you in order to be reviewed by OneFeather.
     
     
2. Guarantor Needed
   • Your application has been completed, but requires a guarantor to be added.
     
     
3. Payment Required
   • Your application has been completed, but requires payment to continue.
     
     
4. Awaiting Application Review
   • Your application is in the queue to be checked over by the OneFeather team.
     
     
5. Application Needs Changes
   • Your application has been check by OneFeather and needs you to make changes in order to meet the requirements of Indigenous Services Canada.
     
     
6. Awaiting Guarantor
   • Your application has been fully filled in, as well as reviewed and confirmed by OneFeather that it meets all of the requirements. However it is waiting on your guarantor to review and sign your application in order to sent to ISC.
     This is the toughest step to complete and where most folks get stuck. See here how to change your guarantor, or send them another email. 
     
     
7. Submitted to Indigenous Services Canada
   
   • The application has been fully completed by all parties required and has been submitted to Indigenous Services Canada to be fulfilled.

How to update your application

1. Click Apply Now in the Status Card section on the home page
2. Find your application near the top of the page
3. Click View

You are now inside the application and are able to update any information, as long as it has not already been approved by OneFeather.

How to change your guarantor

The most common issue experienced when trying to complete a status card application, is having to select a guarantor and then ensure they sign your application. It can require a little wrangling from the applicant in order for this process to get completed so we can submit your application to Indigenous Services Canada. 

You may need to select another guarantor or have the email request sent again to the guarantor you've chosen. Once you've logged in to your OneFeather account:

1. Click Apply Now in the Status Card section of the home page
2. Find your application near the top and select View
3. From the Overview navigation panel in your application, choose Select a Guarantor
4. Scroll down to find the Select a Guarantor section
5. Select the Remove Guarantor button
6. A pop up will appear, select Yes, Remove Request
7. You may now select a new guarantor, or input your previously chosen guarantor's information again to resend the request email

We strongly suggest letting your guarantor know you've selected them and to check for our email in their inbox and junk/spam folder as soon as possible. We will send both you and your guarantor reminder emails to completed their portion of your application. 

Once they have completed the guarantor section, we can digitally submit your application to Indigenous Services Canada. 

How to delete your application

If you decide not to complete your application, you may delete it before it is submitted to us for a review.

1. Click Apply Now in the Status Card section of the home page
2. Find your application near the top of the page
3. Click on the Trash icon on the right
4. Verify you wish to delete your application

The application has now been deleted from your account.